DocWorks Privacy Policy

For this launch, DocWorks may collect account details such as your email address, username, authentication tokens, workflow activity, uploaded documents, and operational logs needed to keep the service secure and reliable.

We may also collect technical information such as browser type, device details, and session metadata so we can diagnose problems, prevent abuse, and improve product performance.

We use collected information to create and manage accounts, run workflows, maintain product security, support customer requests, and understand how DocWorks is being used during launch.

Where analytics tools are introduced later, they will be governed by the cookie preferences you choose in the product.

We may share information with infrastructure and service providers that help us host, secure, and operate DocWorks, but only to the extent reasonably needed to deliver the service.

We may also disclose information where required by law, to protect users, or to investigate fraud, abuse, or security incidents.

We retain information for as long as needed to operate the product, meet contractual or legal obligations, resolve disputes, and maintain security records.

We use administrative, technical, and organisational measures to protect information, though no internet service can promise absolute security.

You can request account updates or account removal through your DocWorks contact path, subject to legal, contractual, and security obligations that may require us to keep some records.

You can also review or change optional cookie preferences at any time using the cookie preferences control available in the app.